Shipping policy
Thank you for shopping with us!
We are committed to providing a transparent and efficient shipping experience for all our customers. Please review our shipping policy below for details on how and when your Guayusa order will arrive.
Where We Ship
We currently ship orders within the United States only. We do not offer international shipping at this time.
Order Processing Time
Orders are processed within 1–2 business days after your purchase is completed. Orders placed after our daily cutoff or on weekends/holidays will be processed on the next business day.
Estimated Delivery Time
Once shipped, orders typically arrive within 4 business days anywhere in the United States. Delivery times may vary slightly depending on your location and carrier schedules.
Shipping Methods & Carriers
We use reliable carriers such as USPS, FedEx, or UPS for all domestic deliveries. Tracking information will be provided via email once your order has shipped, allowing you to monitor your package’s progress.
Shipping Costs
Shipping rates are calculated at checkout based on your order total and delivery address. Any applicable shipping promotions or free shipping thresholds will be clearly displayed at checkout.
Order Tracking
You will receive a shipment confirmation email with a tracking number as soon as your order is dispatched. Use the provided tracking link or carrier website to follow your package’s journey.
Returns, Changes, and Cancellations
Please contact us as soon as possible if you need to modify or cancel your order. We strive to accommodate changes before items ship; once shipped, our standard return policy applies.
Service Interruptions
While we strive to meet our delivery estimates, unforeseen circumstances such as weather or carrier delays may impact shipping times. We will communicate any significant delays as soon as possible.
If you have any questions about your shipment, please reach out via our contact form for assistance. Thank you for choosing WARMI!